Privacy & Cookie Policy

Wanderlust Dive Center B.V.
Kaya Perenales 3, 0000BQ Kralendijk, Bonaire
Last updated: December 16, 2025

At Wanderlust Dive Center B.V. we respect your privacy and are committed to protecting your personal data.
This Privacy & Cookie Policy explains what data we collect, why we collect it, how we use cookies and how we protect your information.

By using our website, booking our services or contacting us, you agree to this policy.

1. Who We Are

Wanderlust Dive Center B.V.
Address: Kaya Perenales 3, 0000BQ Kralendijk, Bonaire
Email: info@wanderlustdivecenter.com

Wanderlust Dive Center B.V. is the data controller responsible for processing personal data as described in this policy.

2. What Personal Data Do We Collect?

We only collect personal data that is necessary to provide our services safely, professionally and legally.

2.1 Basic information

  • First and last name

  • Address

  • Phone number

  • Email address

  • Nationality

2.2 Diving-related information

  • Diving certifications (SSI, PADI, NAUI, RAID, etc.)

  • Diving experience and training level

  • Relevant medical information required for safe participation

  • Medical questionnaires or SSI digital medical statements

2.3 Financial information

  • Payment method details (never full credit card numbers)

  • Invoices

  • Transaction records

2.4 Website and technical data

  • IP address

  • Browser and device information

  • Cookie preferences

  • Website usage data (anonymous or pseudonymised where possible)

We do not collect unnecessary or excessively sensitive data.

3. How Do We Collect Your Data?

We collect data through:

  • Online booking forms

  • Email, WhatsApp or phone communication

  • The SSI digital platform (MySSI)

  • Physical forms completed on site

  • Cookies and tracking technologies on our website

4. Why Do We Process Personal Data?

4.1 Service delivery

  • Managing bookings and schedules

  • Conducting dives, courses and rentals

  • Ensuring safety according to diving standards

  • Maintaining required administration

4.2 Communication

  • Booking confirmations and updates

  • Safety-related information

  • Customer support

4.3 Legal obligations

  • Accounting and tax administration

  • Compliance with SSI certification requirements

4.4 Marketing (optional)

Only with your explicit consent:

  • Newsletters

  • Promotions and updates

You can unsubscribe at any time via the link included in each email.

5. Legal Basis for Processing

We process personal data only when legally permitted, based on:

  • Performance of a contract

  • Legal obligation

  • Explicit consent

  • Legitimate interest, primarily related to safety and administration

6. Sharing Data with Third Parties

We only share data when required for our services:

6.1 SSI (Scuba Schools International)

For course registration, digital materials and certifications.

6.2 Payment providers

For secure payment processing.

6.3 Booking and management systems

For administration, planning and communication.

6.4 Government authorities

Only when legally required.

We never sell personal data to third parties.

7. Data Retention

We store personal data only as long as necessary:

  • Booking and financial data: 7 years

  • Medical records: according to SSI guidelines

  • Email correspondence: up to 2 years

  • Marketing data: until consent is withdrawn

Data that is no longer required is securely deleted.

8. Data Security

We take appropriate technical and organisational measures, including:

  • Secure digital storage

  • Restricted access for authorised staff only

  • SSL encryption on our website

  • Secure storage of physical documents

9. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to processing

  • Withdraw consent for marketing

  • File a complaint with a supervisory authority

Requests can be submitted via:
info@wanderlustdivecenter.com

10. Cookies

10.1 What are cookies?

Cookies are small text files stored on your device when visiting a website. They ensure the website functions properly and help us improve performance and user experience.

10.2 Types of cookies we use

Functional cookies (required)

These cookies are essential for:

  • Website functionality

  • Remembering preferences such as language

  • Secure website operation

These cookies cannot be disabled.

Analytical cookies

Used to collect anonymous statistics such as:

  • Pages visited

  • Time spent on the website

  • Device and browser type

If Google Analytics is used, IP addresses are anonymised as much as possible.

Marketing and tracking cookies

Used to:

  • Show relevant advertisements

  • Measure campaign effectiveness

Examples include:

  • Meta Pixel

  • Google Ads Remarketing

  • TikTok Pixel

These cookies are only placed with your explicit consent.

10.3 Third-party cookies

Some cookies are placed by third parties such as:

  • Google

  • Meta

  • TikTok

  • YouTube (embedded videos)

We recommend reviewing their respective privacy policies.

10.4 Cookie consent

On your first visit, a cookie banner allows you to:

  • Accept all cookies

  • Accept only necessary cookies

  • Customize your preferences

You can change your preferences at any time via the cookie settings on our website.

10.5 Managing or deleting cookies

You can delete or block cookies via your browser settings.
Please note that disabling cookies may affect website functionality.

11. Minors

We only process personal data of minors with explicit consent from a parent or legal guardian.

12. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time.
The most recent version will always be published on our website.

13. Contact

For questions about privacy or data protection, contact:
info@wanderlustdivecenter.com